The deliverable of supply chain optimization success is creating a transparent and quality delivery of products and services to your customer. Their needs have been researched and solutions provided; processes are being executed and inventory is on-hand; all departments have been continuously improved and associates educated and cross trained. Your daily business is handled as well as seasonal spikes. But can you deliver on unique and customer specific requirements on relatively short notice? What is your current strategy to "WOW!" a customer and eventually your competitors' customers?
Your next competitive advantage in customer service is the "WOW! Factor". Do you have the agility, flexibility, adaptability and innovative solutions to provide that to your customers? The reality is, how far do you go and is there a limit to satisfying a customer?
Have you given your organization enough empowerment to take initiative to seek the dynamic solutions from experienced global professionals in various products and services?
Just doing a good job isn't good enough to separate your organization from the competition, there will always be the threats of new technology and unanticipated market changes. Again, how far will you go to "WOW!" your customer and your competition?
Sometimes you have to go outside your organization to those who are delivering competitve advantages, implementations and adapting to changing economic conditions throughout various industries and sectors worldwide!